Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, firm name, role)
• Case and matter data you input into the platform
• Communications with our support team
• Usage data and interaction patterns within the platform

We also automatically collect certain technical information when you use our services, including IP address, browser type, and device information.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to enhance user experience
• Protect against fraudulent or illegal activity

3. Data Security

We implement industry-standard security measures to protect your information:

• 256-bit AES encryption for data at rest and in transit
• SOC 2 Type II certified infrastructure
• Multi-tenant isolation with strict access controls
• Regular security audits and penetration testing
• Employee access limited on a need-to-know basis

4. Attorney-Client Privilege

We recognize the sacred nature of attorney-client communications. Our systems are designed to protect privileged information. We do not access, review, or use the content of your legal documents or communications except as necessary to provide the services you request or as required by law.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us. We will delete or anonymize your information within 30 days of such request, except where we are required to retain it by law.

6. Third-Party Services

We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Data portability
• Objection to certain processing

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.